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Cerberus Helpdesk
Browser-based email management and trouble ticket system.
http://www.cerberusweb.com/
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Kayako Web Solutions
Browser-based help desk software with large spectrum of features, including support ticketing, knowledge base, and trouble-shooter.
http://www.kayako.com/
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KnT Solutions, Inc.
Developers of e-zHelpDesk, which offers customer management, case escalation, bug tracking and knowledgebase functionality.
http://www.kntsolutions.com
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Serio
Offers helpdesk software with change management, SNMP network auditing and monitoring.
http://www.seriosoft.com
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e11
Provides online customer support solutions with email support, asset management, and trouble ticket.
http://www.e11online.com/
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HelpSTAR Software
Provides a flexible workflow, an interactive web interface, auto-email notification, and additional support for medium to large helpdesk environments.
http://www.helpstar.com
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WonderDesk
Organize and track support e-mail calls with help desk software.
http://www.wonderdesk.com/
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WebTTS
Open source web-based trouble ticketing system written in Perl utilizing MySQL. Designed with the helpdesk, system admins, and network engineers in mind.
http://www.gashalot.com/software/webtts/
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Taskman Pro
Web-based enterprise authenticated work order management and helpdesk system, allowing tasks to be requested online with email based notification.
http://www.darasoft.net
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CDN Systems
Web-based help desk software with Microsoft Access and MS SQL integration.
http://www.cdnsystems.com
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