eTouchPoint - Optimizing the Customer Experience

Description: eTouchPoint is a comprehensive Enterprise Feedback Management (EFM) system that enables companies to easily and cost-effectively collect feedback data from customers, employees, and partners on their experiences with the company, its brand, and its employees.

Keywords: Enterprise Feedback Management, EFM, Customer Experience Management, CEM, Brand Experience Management, Employee Sentiment Feedback, Data Segmentation & Linkage Analysis, Hierarchical & Brand-Level Reporting, Interactive Voice Response, IVR, Online Survey, SMS, Mobile, Text Messaging, Proactive Alerting, Intelligent Coaching, Survey Consulting & Design, Benchmarking, Implementation Support & Training

Tags: merussolutions, etouchpoint, experience, customer, optimizing, data, survey, brand, management, collection, online, ivr, feedback, voice, interactive, response, reporting, feed, company, analysis, level, linkage, segmentation, product, efm, hierarchical, pdf, enterprise, sms, cem, mobile, features, support, comments, release, alerting, employee, consulting, intelligent, sentiment,

Merussolutions.net

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MERUSSOLUTIONS.NET - Site Location
Country/Flag	United States
City/Region/Zip Code	Secaucus, New Jersey, 07094
Organization	FortressITX
Internet Service Provider	FortressITX