RashanThompson.net

Description: Business Operations executive with consulting background, and a strong “hybrid” skill-set encompassing leadership of technical, general, and customer support operations. Highly regarded by business partners, clients, and executive teams as a key advisor, creative problem solver, skilled leader, and astute process and business analyst. Expert in process improvement, and turnaround management, for established companies, and startup entities. Adept negotiator and relationship builder; guide executive teams through complex dealings, secure favorable terms, cultivate strategic partnerships, and fuse disparate interests for win-win outcomes. Proven ability to develop and orchestrate the implementation of new technologies that drive down the overall cost of operations. Possess the unique ability to transform “cost centers” into “value centers” that contribute to the bottom line. Ability to successfully build or reengineer contact centers for start-ups or established organizations.

Keywords: Consulting, Contact Center Technologies/ Build Out, Group Buying/ Flash Commerce, E-Commerce, Revenue Goal/Growth Attainment, Outsource Vendor Management, Quality Assurance Strategies, Complex Negotiation and Persuasion, Operational Efficiencies, Sales & Telemarketing, Talent Acquisition, New Product Release, Planning and Deployment of Operational Assets, Voice of The Customer concepts, Start-Ups, Strategic Planning, Operational Reengineering, Turnaround Management, Training and Leadership Development

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Rashanthompson.net

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RASHANTHOMPSON.NET - Site Location
Country/Flag	United States
City/Region/Zip Code	Los Angeles, California, 90039
Organization	InMotion Hosting
Internet Service Provider	Corporate Colocation