Cicero® | Smart Desktop, Customer Experience Management, Desktop Process Optimization

Description: Smart Desktop, Customer Experience Management, Desktop Process Optimization . Cicero delivers ‘smart desktop’ software that automates manual work processes, guides users through their work, provides unified views of information and delivers insight into desktop activity for faster root cause analysis.

Keywords: customer experience management, smart desktop, process reduce costs, desktop process optimization, desktop integration, unified desktop, agent desktop, customer contact, agent productivity, call center desktop, customer interaction management, Cicero XM, Cicero, compliance, PCI, process improvement, surface integration, BAM, BPM, agent efficiency, call center scripting, Six Sigma, desktop activity, call center integration, call center automation, compliance monitoring, desktop monitoring, call center performance management, CRM integration, automate agent workflow, composite application, customer service, interaction management, enterprise desktop, back office integration

Tags: soadesk, desktop, cicero, customer, service, obstacle, enabler, experience, management, process, optimization, smart, learn, cicero®, contact, visit, center, integration, information, enterprise, time, benefits, partners, agent, product, integrator, news, request, demo, events, save, resources, capabilities, tour, departments, facebook, twitter, linkedin, workers, support,

Soadesk.net

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SOADESK.NET - Site Location
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