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Description: We are a group of customer experience strategy experts sharing a common passion for helping organizations profit from being focused on their customers. We believe that a workforce of highly engaged employees expert at delighting customers at every touch point is the fast track to increased revenue and profitability. We share diverse backgrounds and expertise including Research, Consulting, Relationship Marketing, Customer Experience Design and Training. We have worked in B2B and B2C environments in a variety of industries including Technology, Financial Services, Consumer Products, Pharmaceuticals, Health Care, Travel and Hospitality, Professional Associations and Telecommunications.

Keywords: customer experience management, customer experience, customer centricity, customer experience management consulting customer retention, cem, customer experience research, profitable customer experience, design customer experience, customer loyalty, customer experience management articles, customer experience management research, customer experience management white papers, customer experience articles, customer service resource, cem resource, Customer Service Seminars, Customer Experience Seminars, Customer Experience, Training, Customer Service Workshops, Empowerment Workshops, Employee Empowerment Training

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Strativity.net

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STRATIVITY.NET - Site Location
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