CALLCENTRE Services 'LIVE' CUSTOMER CARE

Description: Call Centre Services is a telephone call centre providing customercare to a range of outsource clients. Telemarketing / outbound calling is an important area of the business providing clients with telephone marketing opportunities. Internet / website customer support is available through web chat and Voice Over IP. Call Centre facilities include PABX / MIS, CTI and Customer Relationship Managemnet. CRM database technology provides high level customer support capabilities.

Keywords: Telephone Call Centre, Call Centre Services, Customercare, Customer support, Telemarketing, Outbound calling, Customer Relationship Management, CRM, PABX, CTI, Telephone marketing, Web chat, Voice Over IP