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CSCW Evaluation in Five Types
One of the potentially confusing aspects of evaluation within computer-supported cooperative work (CSCW) is that there are many activities one might wish to carry out at different times that evaluate socio-technical systems. I identify five ideal types:
http://www.comp.lancs.ac.uk/computing/research/cseg/projects/evaluation/Five_Types.html
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Groupware Design Issues
Elaboration of the primary issues in designing collaborative systems, including issues of group size and structure, floor control, privacy, and groupware adoption.
http://www.usabilityfirst.com/groupware/design-issues.txl
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Introduction to Groupware
Groupware is software that helps groups of people work together. This introduction explains the goals and purposes of groupware, and some of the challenges involved.
http://www.usabilityfirst.com/groupware/intro.txl
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