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SupportSentry
Provides hosted, cost effective web-based customer service software. Some features include knowledge bases, email handling, and multiple site capabilities.
http://www.supportsentry.com/
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ScandiaCom
Web based customer service database solutions for the high-end equipment manufacturers. Automated escalation process and failure analysis reporting capabilities.
http://www.scandiacom.com
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Ulysses CRM
Developer of service-centric customer relationship management and facilities management software packages for small and medium companies.
http://www.qms-software.com
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